When you’re ready to buy a hot tub, ask these questions when you visit your pool and spa professional.
- Is the total sale cost all inclusive? (Does it contain the cover, cover lifter, steps, jet packages, delivery and set up, and starter filters and chemicals?)
- What is my total operating cost per month?
- What can I add to the hot tub to improve my hot tub experience? What features will promote hydrotherapy?
- What features will help it run quietly and efficiently? Does this hot tub meet current energy efficiency standards?
- Is the hot tub accessible on all four sides?
- Will the hot tub have a fiberglass, ABS plastic or wood floor? What are the advantages of each?
- Will my hot tub require a concrete surface, deck or deck reinforcement?
- What about elements like a tapered surface for water runoff? Steel reinforcement for strength and weight limits? Spray foam injection to avoid cut ends and water saturation?
- What type of filter is needed and how often will it need to be replaced?
- Does the hot tub have ways to reduce chemical use?
- Can you arrange for a private “test soak”?
- Do you perform a free pre-site inspection prior to delivery? Will you provide start-up education and water balancing assistance?
- What is the warranty and is your company an authorized warranty service center?
- What will service be like? (Do you offer ongoing customer service? Who do I call with questions about hot tub operation or warranty issues? Do you stock parts for common maintenance and repairs? How much labor is involved in accessing hoses and jets for repair work?)
When it’s time to buy, make sure you’re working with a pool and hot tub professional who is experienced, has passed a rigorous exam, regularly continues their education and has pledged to uphold a code of ethics.